Hi, webforms are not displaying for me in my chrome browser but display fine in other browsers. Most people viewing our webpage in chrome are able to see the webform but some people are like me and cannot see the form in chrome. Any ideas on what I need to do to see the webform in chrome please? (I have cleared my cache and chrome is up to date). Many thanks!
Would this known issue be related to you do you think? If so I’d go add your app to the list so you get notifications. Hope that helps!
Andy
Web Form does not display in Chrome when using Javascript snippet
Submit report
Issue Number: 1983601
Issue Status: Support Researching
Date Reported:
03/20/2020
Estimated Resolution Date: 4/10/2020
Summary:
March 24, 2020 We have identified an issue when embedding web forms on web pages using the javascript snippet code. Some individuals viewing the page in Google Chrome browsers are not able to see the form. Our developers are currently researching the cause. Updates will be posted as they become available.
Alternative Solution:
Using the styled html code for the form instead of the javascript snippet allows the form to display normally in all browsers.
Product Line: Infusionsoft & Keap
1 Like
Thank you!