Hi … I’ve created various appointment links, which I’m using on my website, to allow visitors to book into my diary. Once a booking is made, I want to send the contact a pre-appointment survey.
I figured this would be a campaign, but can’t see how I hook into the appointment to know:
- add a tag to say the call has been booked
- the day before the appointment - to send the pre-call email with the survey
Any suggestions would be gratefully received.