Connect an Infusionsoft Account with your Infusionsoft ID

hello,

I have downloaded the ’ infusionsoft sync for gmail ’ app.
While trying to login to it on Gmail, it throws an error which says"

Please connect an Infusionsoft Account with your Infusionsoft ID. Please visit Account Central to connect accounts. Visit signin.infusionsoft.com

Is infusionsoft id and infusionsoft account different .
how do i resolve this issue

The log-in for the sync app is the same as your Infusionsoft ID password. If you are encountering some issues getting connected with the sync app, I would recommend reaching out to the live support team via chat or phone, as they have some steps to help assist with issues connecting your Gmail sync.