Why does IS on the chat now use salesforce?

Why does IS on the chat now use salesforce?

Keap outgrew their own software.

Infusionsoft by Keap targets under $100M and 100 employees. They switched to SF a few years ago.

So what are the limitations compared to either platform. Please note that I am only curious, i am only a one man band myself so find IS brilliant for me.

I don’t know all the technicalities, but I know salesforce is designed for larger enterprises. It is designed to handle a lot more users and a lot more detailed integrations with larger third-party pieces of software.