We are trying to get the REST API to opt in email addresses when the user checks an opt in checkbox on our form. All answers that i have found on here are about 2 years old and say that they are working on it. Anyone have an idea of how this is coming along?
https://developer.infusionsoft.com/docs/rest/#!/Contact/createContactUsingPOST
https://developer.infusionsoft.com/docs/rest/#!/Contact/updatePropertiesOnContactUsingPATCH_1
You may opt-in or mark a Contact as Marketable by including the following field in the request JSON with an opt-in reason. (This field is also shown in the complete request body sample.) The reason you provide here will help with compliance. Example reasons: "Customer opted-in through webform", "Contact gave explicit permission."
Thank you Tom I think we have the creation sorted. Just need to work on updating if they submit the form a second time using that second link.
Hi Tom
Can you please tell me if it’s possible to use opt_in_reason with Rest v2
because isn’t documented on v2 specification @
https://developer.keap.com/docs/restv2/#operation/patchContactUsingPATCH
Thanks
I can see now that in rest v2, field opt_in_reason is available on every email address of a contact.
Yes, one of the changes with the v2 API is to clearly show which email addresses of a Contact are opted-in and which are opted-out. You can set the opt_in_reason value along with each EmailAddressRequest either on creation or update of a Contact.
Note that if any of a given Contact’s email addresses are opted-out, the Contact will be Non-Marketable.
Thanks!
Hi Tom,
Does the V1 API for contact work for email?
I am getting the same email_status and opt_in_reason for all contacts.
Do I have to use the V2 API?
If so can I use the same token I use when I access the V1?
Thank you
Yes, you can build on the V1 API using the same token.
Thank you Tom. I was able to call the V2 API and retrieve the email addresses for a contact along with the opt in status etc but I am having trouble getting to the next page of data. How do I use the next_page_token?
That point might be irrelevant because I also don’t see a way to figure out when the email address was opted out. For example, I know of a user that eventually opted out thier email address but in the data from the API v2 I see the first email status when they were opted in.
Is there a way to get the Email Status table that I see in the other documentation ( EmailAddStatus).
Your help is greatly appreciated