Unexpected API Results

API Q&A
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#1

Hi,

I am using both ARC and Postman to test the REST API, but I keep getting the same error message. I have my access token, which I know works because I don’t get the “Developer Inactive” message, but I’m not sure what else I’m missing.

The message I keep getting is “We’re sorry but this site doesn’t work properly without JavaScript enabled. Please enable it to continue.”

In my header, I have:
authorization = [access token]
accept = application/json, /
hsot = api.infusionsoft.com

I’ve also tried using the access token within the URL (?access_token=[access_token])

They all return the same response.

Any idea what is going on?

#2

I’ve heard of errors like that happening when using the browser extension version of those applications rather than the standalone app. I would try downloading the standalone version of Postman and give it another shot.

#3

This is definitely something that is common with the browser version of postman. I use the local downloaded version and have never had this happen so give that a try :wink:

#4

I am using the standalone version that was downloaded and installed - not the browser extension.

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I’m wondering if it has something to do with my account or my company’s Keap account.

Theoretically, I should be able to perform the same request in my browser by providing the access_key parameter in the URL, right? So using https://api.infusionsoft.com/crm/rest/v1/hooks/event_keys?access_token=[access_token], I should see a JSON output, right? However, I get the same results as what I get from Postman.

See attached screenshot:

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#5

Update: the results are the same with the Infusionsoft PHP SDK library.