Help! What does this mean? ‘There was an issue loading your data’ and how can it be resolved?
Lovely. So nobody out there… I don’t know how to get support. Have gone through all the channels I can see and still… nothing. No response. Will try to call the help line.
Hi, @AFROBEAT_Janine ,
There can be a number of possible causes.
It can be a temporary issue that would clear up in a short time.
It can also be due to caching/cookie issues. In this case, trying the same thing in a different chrome based browser would clear the issue up and tell you that clearing cache/cookies would resolve it. I personally use Vivaldi browser for these cases but any chrome based browser should do.
In rarer cases there could be something that hasn’t registered when we forget to re-publish changes. This isn’t the most common issue but it can happen.
Thank you. I found that it was an issue with the new norton anti virus software specifically the AntiTrack ware that was blocking it. I have uninstalled it for now but will still need to have a conversation with norton.
Ah, well glad you got if sorted
I’ll keep that one in my hat band the next time someone has the same issue.
Yes, I thought that might be useful