One of my contact (which is one of my email where I test my tags) has lost all of its tags!
the only tags left are from the 8th of april 2019.
This has strangely already arrived with other random contacts, and I need to get an answer of WHY this is happening?
What seems to be unbelievable is that I haven’t touch anything for the tags to disappear. It is also not du to a campaign. I need to know if it’s infusionsoft system that has had issues or is it some procedure that I have done? But I have to say, that since Infusionsoft has change over KEAP, we have had weird situation like this.
If I can’t trust that my CRM system will keep tags on my contacts, then I might change software
Has anyone had the same situation ?