I’m wondering if it’s waiting for me to try to connect (Using Laravel/lumen, PHP 7.1, and RESTful API) I’m trying to authorize and capture the token, but as soon as I click “click here to connect to infusionsoft” I get a notice saying “unable to create access token.”
Anyone possibly have an idea why? I’m using the proper secret and client ID while also passing the registered callback URL which matches what I registered with my new app.
I have the app client ID and secret, the status says “waiting”
But I’m curious as to what it’s waiting on?? I’ve tried to authorize it
using those credentials and I just get the “can not create access token”
message.
Do you know how long this typically takes? We already have one authorized
app that we use, this one is for testing on a new environment but the same
functions so we can keep our day-to-day business going as usual.
For future reference this issue will happen if the developer application is in a “waiting” status inside of the developer center. A developer application can take up to 1 business day (M-F) to become active. It is waiting on Infusionsoft to become activate. To help the application get activated please…
Be descriptive in naming the developer application (Don’t just call it ‘test’)
Add a clear description of what the developer application will be doing.
If developing for one Infusionsoft application only create two developer applications (one for production, one for development
Don’t use any words that are offensive
If a developer application is waiting longer then 1 business day create an API case and we will find out why it is taking longer.