My Email Broadcasts reports says 14 emails were sent on 8/22. When I view the report, it says the same thing. However, when I drill down and click the "14 total delivered to actually see who received the email, it only shows 7 deliveries. Why is there a discrepancy?
Should I assume there were 14 deliveries and if so, how do I identify the other 7?
If there were only 7 deliveries, why does the “My Email Broadcasts” screen and report show 14 deliveries?
As I have to report on this weekly, I really need accurate information.