reCAPTCHA "Failed to find surrounding form in validate Repeated Username"

Max Classic
1

The reCAPTCHA functionality protecting our web forms has started throwing an error. I’ve worked around the problem by disabling reCAPTCHA so that the form still works, but that’s obviously not a viable solution for the long term.

The error originates in the script https://je363.infusionsoft.com/resources/external/recaptcha/production/recaptcha.js. It seems that an ajax call to /app/form/usernameExists fails.

    function e(e, i, s, t, n) {
        var a = e,
            d = i,
            l = s,
            u = t,
            o = grecaptcha;
        jQuery.ajax({
            url: "/app/form/usernameExists/" + e,
            success: function(e) {
                var i;
                if (i = e, a && i && (l = !0, r(d, a + " is already in use. Please choose another."), d.classList.add("infusion-field-required")), !l) try {
                    u.submit()
                } catch (s) {
                    console.error("Failed to find surrounding form.", s)
                }
            },
            error: function(e, i, r) {
                alert("Failed to find surrounding form in validate Repeated Username , Please try again"), console.log("Failed to find surrounding form in validate Repeated Username")
            }
        }), o.reset(n)
    }

From looking elsewhere in the script to see what parameters that function gets called with, it seems that it’s looking for a field inf_other_Username, which is not present. I think this means that it just invokes /app/form/usernameExists/ with a blank, which seems to give me “Error 640”, whatever that means.

Anybody got an idea what to do next?

2

It’s not really something you can debug without having access to the remote code on Keaps servers.