Product Items - Order of appearance on an Order Form

Max Classic
#1

Hi, I would love it if someone could help me with this. I have created a number of Products and then I went in to create a new Order Form and added the required Products.

Now I need the products to appear in a certain order on the Order Form - but I can’t seem to find out how to move the product up or down the form? They do not necessarily stay in the order that I have added them?

Someone I work with mentioned that they go in the order that they were originally entered as Products - but this doesn’t seem to be the case either.

Any help would be appreciated. Thanks!

#2

Hi Jo. I wanted to let you know I submitted feedback on this. I can’t personally tell you the factor that determines the order, because I have tested a number of variables of creating products/adding to an order form. I am going to chat with a couple people from our product side tomorrow to get some more clarity and see what adding customization to this looks like.

Off hand I am not sure if anyone else from the community has stumbled across any custom code in the order form, that might get around this.

#3

Hi James,

Thank you very much for touching base with me regarding this matter. I thought it would have definitely been something that other Users would have had issues with as well.

I haven’t received any feedback from the Community on this matter.

Yours sincerely,

Jo

Jo Quinlan
Member Services Manager, District32
0439 522 640 | jo@district32.com.aumailto:jo@district32.com.au | www.district32.com.auhttp://www.district32.com.au/

[district32.com.au]http://district32.com.au/

#4

Hi , any resolution to this issue? I am having the same issue- client needs products to appear in a certain order on the Order Form. thanks

#5

@Tina_Quesnel,

James is no longer with Infusionsoft so I don’t know if he’ll see this anytime in the near future or not so I thought I’d chime in. IS does not have an established method for controlling the order of products on the order form, however, this should be possible with some javascript in the order forms. How many order forms do you need this to happen with (or are your requirements more dynamic)?

#6

Hi John, thanks for the quick response. Right now I am needing the order of products on one form. But it is an area that I will want to control in the future. thanks

#7

So immediate need is more straight forward but if you need that to be controlled for future needs then if you had a pre-determined set of rules or guidelines that code could predict the use of then it could still be done automatically rather than a manual update of code each time you needed something new ordered.

#8

Hi John,

I would like the Products to appear in the order that I input them on the Product Bundle Link. These are usually products representing an event – in date order – then they appear differently once I copy someone on the Product Bundle Link.

Cheers,

Jo

Jo Quinlan
Member Services Manager, District32
0439 522 640 | jo@district32.com.aumailto:jo@district32.com.au | www.district32.com.auhttp://www.district32.com.au/

[district32.com.au]http://district32.com.au/

#9

Unfortunately, there wouldn’t be a way to know on the form level, what dates products were added or even what their id’s are to order by.

#10

@John_Borelli could you direct me to how I would find the correct scripting you’re referring to here, to add to an order form to customize the product order? Much appreciated.

#11

There isn’t a ‘script’ that exists for doing this (not that I’ve seen anywhere anyway). It’s something a developer would have to code for you.