problem solved problem solved problem solved
It would be better to keep the original post (problem) and then post the solution so others can benefit from the answer
I will see if I can re-create the message and add the solution … when I get a minute.
Nothing critical, @Pamela_murray. Just a suggestion. For those looking for a specific answer it can often be helpful.
I had a problem where my Product Email Notifications stopped working. My email inbox was nearly full and I had cleared space in there but there was one other thing I needed to do.
I had to go into the contact where the email address was created and reset the Email Status
- under the email address - click on Manage Email Status and then Confirm
-this solved the problem
It was a critical issues for us at our business as I am an administrator and part of my job is to
keep customers up to date on their Events and keep a Guest List. Without notifications coming through I wasn’t able to correctly update customers or my boss who depend on the lists I generate from these automatic notifications. I was doing it manually for a couple of days.
So, thank you very much over there at Infusion Soft March 22 (tech telephone help line) for your help! Greatly Appreciated! (: