I have an order form where the customer acknowledges the terms of service by typing the initials.
That should be saved under the customer’s record but it’s not.
I need help figuring out what is wrong.
Anyone that could help?
I have an order form where the customer acknowledges the terms of service by typing the initials.
That should be saved under the customer’s record but it’s not.
I need help figuring out what is wrong.
Anyone that could help?
depends on how the field is setup in the order form. If you provide a link then we could look at the code for the page.
Here is the form John
https://ee163.infusionsoft.com/app/orderForms/medical-life-academy
I tried to copy and past the HTML snipped here but it did not work.
Thanks for looking into it
Hey, @Fernando_Lamounier,
I’m pretty sure that the input elements id and name attributes should be Contact0_ContractInitials not inf_custom_ContractInitials. I can’t check an example at the moment but try that out and let me know.
Thanks.
Do you men like this:
href=“http://sproutpoint.com/medical-life-academy-agreement/” target=“_new”>acceptance of terms by entering my initials *
Do I need to then create the custom field to store this info?
Is there a way to test it?
Thanks again