My company has begun to see more and more people signing up for a free trial of our subscription plan, canceling their account, only to later go back and sign up for another free trial. We’re looking for a way to stop this right on the order form itself, with something like a duplicate email already being found - “I’m sorry, an account already exists with this email address.” or something like that. We currently have it set in the campaign automation to tag them previous member new trial, but this doesn’t stop them from getting a new trial - as they’ve already signed up again for the trial and it’s more difficult to stop them after they’ve done it.
Does anyone have a solution for this? If any of this question is unclear I’ll be happy to elaborate.