I have quite a few contacts that were originally collected because the customer ordered something. I haven’t heard from them in years and even some of them have bounce back emails now, so I expect they’ve moved on and forgotten about us.
I’d like to remove the contact from our list, but keep a record of their order. My thought was to merge all these contacts into a single catch all contact that will hold all the orders that were made by these people, but I’d have to do that one at a time. It would take much too long. Maybe I could mass update them to all have the same phony email address, then some auto-merge could be triggered?
The primary reason to do this is that I want these orders to show up in reports, but no longer want to bother pretending that these contacts will re-engage with us.
Any ideas are appreciated.