I need your advice! I have a membership site with Customerhub and I’m doing contents drip in every 15 days by adding a tag.
I have a couple of members who are requesting to put their membership on hold. I don’t want to remove them from the sequence because if I add them back, they have to start over from the beginning of the sequence.
Although I can manually cancel some of the actions, I can’t jump to the part of the sequence to resume because the delay timer is set from the date when I add the contact to the sequence.
Any advice how to manage this? This is how my campaign sequence look like.