When I search emails in a Customer’s record, it show a list and when I locate the email that I would like to reference, I see the title and date of the email sent in a list.
When I click “View” the email, It just shows the template without the actual details. I just includes the fields that are searched from the customer record. I need to send the actual “sent” email to a customer. How do I show what was sent in the past, without having it pull the new information from the Customer record? It is showing this instead of the Contact name etc…
# ~Contact.FirstName~, Thanks For Being A CTS Athlete!
Your Coaching Is Renewing On ~Contact._CurrentContractEndDate~