Has anyone had difficulty connecting with Live Chat?

Has anyone had difficulty connecting with Live Chat? I have clicked on the link several times to speak with a rep and it pushes me over to articles to look through to find answers. I actually need to speak with a rep though…

Hi @Kelly_Wruck,

Live chat has always worked well for me but double-check you don’t have any cookie blockers switched on that might be preventing the live chat from establishing a good connection.

These cookie blocking settings can be built into your web browser or as a separate extension (as with Chrome).

Just turn off blocking for this domain and see if that helps.

Aly :slight_smile:

Your the best! Thanks