Hi, anyone else have problems with the Microsoft sync? I have followed the steps in the video and
Under my ‘manage accounts’ it shows the email address I have tried adding but shows a status of pending, it’s been like this for 3 days and also states ‘no emails to sync’
Under the customer record/emails tab, I do not have an option to ‘sync email account’
Under the contact / tasks record, I do not have an option to view ‘recent email history’ nor to ‘sync email account’
It’s becoming frustrating that i cannot capture incoming emails, can anyone help?