I’m trying to set up a campaign where I’ve triggered a 3rd party API to update the tags of my contacts based on actions they have taken on a different site.
For my campaign, I’ve set it up that once a contact gets assigned a certain tag, I send them an email and I add a timer for 24 hours that will check to see if they took the action I wanted them to take.
My 3rd party API is set up to update a contact’s tags if they have taken different actions.
What I don’t know how to do is how to check to see if the contact has additional tags added after that 24 hours.
If they haven’t had their tags updated, they land in two states and I want to send reminder emails to them to get them moving forward. Those states are:
Is in the original tagged state - if so, send a reminder email (repeat again every 24 hours for the next 2 days)
Is in the 2nd tagged state, but not in the 3rd tagged state - if so, send a different email
Any idea how I can do that? Thanks in advance!