First time poster here in the dev community. Hello!
I have a question regarding an error my contacts are receiving. Several potential international contacts from countries like Hong Kong, China, and Saudi Arabia are having trouble opting in, registering, or purchasing through infusionsoft order forms and web forms.
They are getting an error message with a Cloudflare Error (1020). Screenshots below. I’m fairly certain its because each of the contacts is from a blocked IP range.
I’ve spoken with IS advanced support, and the workaround they suggest was to use third party opt in services / landing pages to push contact records into our system. This solution seems untenable for us - we simply don’t have the resources to redevelop all of our IS forms in a third party service.
Does anyone have any other solutions? If a contact used a VPN, for example, would this definitely allow them to access our content? Ideally we would have a solution that doesn’t require tech-y setup on behalf of the our contacts.