When someone phones us, and we bring up their contact information in IFS, we want to know whether they’re a customer, whether they’ve got an outstanding issue, and whether they’ve been cut off for non payment. Trawling through the different contact information on IFS takes too long; we need to see at a glance - and that means it being near the top of the main contact page.
So we’ve implemented a ‘client status’ field, filled in automatically for each Customer by a background plugin. We can’t put new fields on the main contact page, so we’ve reused the ‘Twitter’ field.
The only snag is, apparently we cannot rename the Twitter field - most other fields are renameable, including the Website field, from Admin Settings - Application - Contact. But not apparently Twitter, FaceBook and LinkedIn; they’re not user-defined fields either. They don’t even appear in the Table Schema documentation.
How do I change the title for the field formerly known as Twitter?