Last night I set up a broadcast email to go out today. It is past the time when the broadcast should have gone out. When i set it up last night, I sent 3 test emails to myself and none of them arrived. Is Infusionsoft having issues sending emails?
That doesn’t sound normal. I’d hop on with Support asap.
A few things you can check in the meantime:
- Were the test emails sent to an address that is marketable?
- Do you have DKIM, DMARC and SPF records set up?
- You’re in a “live” account, and not a sandbox account, right?
And finally, here’s a deliverability guide that may be useful!