We have had a recurring issue with tag application for a bunch of our contacts.
One of tags has been applied to a bunch of contacts (30-40), and we did not initiate this or want this to happen.
- We sell memberships via memberium.
- We have memberium API logs turned on (and are not able to find these calls in them, all other calls are in there)
- Support has confirmed it is not applied via email, forms etc.
Are calls made via API logged on your end? What information can we get from that? How do we reach your devs? This is my fourth attempt and there seems to be no way to escalate something from your support to technical team.
Thanks in advance.