Anyone know why tags aren't adding with an email open?

Max Classic
1

I’ve added an Automation Link to add a tag and got the ID number
I’ve then added a code block to the email with the following:

That should place a tag on the contact when they open the email and the image loads.
For some reason, it’s not working and I can’t figure out why

2

The automation link work-around stopped working several months ago for major email providers like Gmail, Yahoo, and Hotmail. There is one alternative that does work: OpenTracker 101 - How to track email opens in Infusionsoft campaign? - YouTube

1 Like
3

Thanks Cheryl, much appreciated. Any idea if Keap will include an open email feature? We are working with some very small businesses and just trying to maximise what we can do within the Keap basic pricing.

4

Broadcasts do have that feature, @Chris_Melville - but there isn’t any automation involved, just the reporting.