0/500 contacts indicated and 150 contact in the contact folder

I am trying to clean up my Keap and remove a number of contacts from the system. every time that I do I get an error message “something went wrong and we could not remove these contacts. Please try again”
There are contact in the contact folder but the number of contacts indicates 0/500.
How do I sort this out please

@Roger_Smith hi Roger, this is something support would need to look at for you, go straight onto chat and discuss it with them is my advice.

https://help.keap.com/help/contact-support

All the best
Andy

i woul but chat just goes to the chat page